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A small hotel in Okinawa at dusk

Hotel management in Okinawa, built to run without on-site staff

MYZINBOUND is a hotel management company based in Naha. We handle sales, pricing, guest communication and day-to-day operations for small hotels and apartment hotels of 3 to 30 rooms, so owners and investors keep more profit, not just higher occupancy.

We welcome inquiries in English.

200roomsUnder our managementAcross Okinawa, as of August 2026
91%Contract retentionApartment-hotel owners with 5+ rooms, excluding sales or closures due to COVID-19
+37%Average revenue gainProperties that switched to us from another operator
+20%Higher average rateAfter introducing dynamic pricing
11–15%Full-service feeA share of room revenue, lower as room count rises

Built for small hotels and apartment hotels

A building with several room types needs a different sales approach from a single vacation home. We focus only on multi-room properties and set prices, inventory and channel strategy for each room type.

Properties we support

  • Hotels and apartment hotels of 3 to 30 rooms (larger properties: please ask)
  • Properties licensed under Japan’s Hotel Business Act (ryokan-gyo license)
  • Operating properties switching from another operator, and new properties preparing to open
  • Anywhere in Okinawa, including Miyako and Ishigaki. Outside Okinawa on request

Not currently accepted

  • Single-family vacation homes and villas (new contracts are paused)
  • Properties registered under the Private Lodging Business Act (minpaku)
  • Properties of 1 to 2 rooms

Why owners choose us

Three things set us apart, all aimed at one goal: higher revenue with fewer people on site.

Founding team of the Booking.com Naha office
01

Sales know-how from inside Booking.com

Our CEO, Kazuyoshi Matsune, was a founding member of the Booking.com office in Naha, the company’s fifth location in Japan. As an account manager he signed up hotels and improved their online sales.

We bring that view from the booking site’s side, covering search ranking, promotions and revenue management, to every property we manage.

Pricing dashboard managed by a PriceLabs certified partner
02

PriceLabs Certified Partner, with people on the controls

Every property runs on PriceLabs, an AI dynamic pricing tool used in more than 150 countries. We are a certified partner, and in July 2026 our CEO spoke at PriceLabs’ first Japanese-language webinar.

On top of PriceLabs, our in-house MyzTracking System tracks occupancy, average rate and revenue for every room type 12 months ahead, every day. Our managers fine-tune prices by hand when events, typhoons or booking pace call for it.

Tablet, smartphone and paperwork used in hotel operations
03

Our own technology, included in the fee

We build the tools that let a hotel run without staff on site: AI-drafted replies to guest messages, in-room chatbots opened by QR code, automatic cleaning sheets and instant check-out alerts for cleaners.

We develop and run these ourselves, so there are no extra system or development charges.

What we take care of

With Full Support, you don’t need staff on site or anyone answering guests at night. This is what we handle.

Revenue

Sales on the major booking sites
We create rate plans and run promotions on each site, choosing the channels that suit the property’s size, location and guests.
AI dynamic pricing plus manual tuning
Prices are adjusted daily up to 365 days ahead, then checked and tuned by your manager.
A dedicated manager and monthly meetings
We review the numbers with you and agree on strategy, such as rate over occupancy or longer stays at weekends.
Launch setup
Booking site accounts, property photography and an official website.

Operations

Self check-in
Tablet check-in with smart locks or key boxes, so there’s no key handover. We handle any problems.
Guest messages and phone calls, 24/7
Multilingual support around the clock. Owners are not contacted by guests.
Guest register
Collected at check-in, then kept as required by the Hotel Business Act.
Cleaning and payments
Cleaning arranged with partner companies, plus collection for extras, damage and other charges.

Prefer to keep some of this in-house? Half Support and Revenue Support let you choose what we handle. See the fees below.

Results after switching to us

Actual figures from 3 to 30 room properties, compared with the same month a year earlier.

145%

Average year-on-year revenue from June

Revenue had been below the previous year in most months. We took over in May and reworked pricing and sales strategy.

133%

Average year-on-year revenue since we started

Sales were flat even in peak season. From March we rebuilt the channel mix and pricing.

Mr. Higa of Coral Palace Onna
“Results came in the very first month.”

Mr. Higa had doubted for six months whether his previous operator were really professionals. After switching to us, bookings rose from the first month of the contract.

Coral Palace Onna by Sunset Avenue, Onna, 15 rooms · Full interview (Japanese)

Mr. Tamamoto of Luana Lea Karate Kaikan Mae
“No more worrying about fixed costs.”

Mr. Tamamoto was paying his previous operator a fixed ¥600,000 a month. When bookings dropped during COVID-19, he moved to our revenue-linked fees and the business became stable. “Bookings grew just as the simulation showed.”

Luana Lea Karate Kaikan Mae, Tomigusuku, 12 rooms · Full interview (Japanese)

Fees

Our fee is a percentage of each month’s room revenue. If there is no revenue in a month, there is no fee. Choose a plan by how much you want us to handle.

PlanWhat we handleFee
Full SupportEverything: sales, pricing, guest messages, phone, check-in, cleaning and payment collection. 3 rooms or more.11–15%
Half SupportEverything except guest messages, phone support and the official website. For owners who can answer guests and run smart-lock systems 24/7 themselves. 3 rooms or more.6–10%
Revenue SupportSales and pricing only: booking site management, AI pricing and regular meetings. You run on-site operations. 10 rooms or more.4–6%

Lower rates for more rooms

For multiple rooms in one building, the rate falls as the room count rises. For example, Full Support is 15% for 3 to 5 rooms and 11% for 21 to 29 rooms. Properties of 30 rooms or more are quoted individually.

Other monthly costs

System fee of ¥4,500 per room (property management system, channel manager and tablet check-in). Smart locks cost from ¥16,000 a month depending on the device, and nothing if you use a physical key box. Booking sites charge their own commission of 11 to 15%, as they would with any operator.

Contract terms

The minimum term is one year. After that, you can cancel with one month’s notice and no penalty.

If revenue falls below the previous year for three months in a row (not counting the first month), you can cancel early without penalty.

Full price list and fee simulator (Japanese)

How we get started

From the first conversation to taking over operations.

  1. 1

    Free consultation

    In person in Naha or by video call, whichever suits you.

  2. 2

    Site visit

    We check how far the property can run without staff. If it isn’t a good fit, we will tell you.

  3. 3

    Contract

    Signed electronically. No office visit or company seal needed.

  4. 4

    Setup and handover

    We install or move smart locks and systems and update booking sites. You don’t need to learn any software.

From first consultation to launch in as little as 2 to 3 weeks.

Frequently asked questions

Do you work with foreign owners and investors?

Yes. We work with owners whatever their nationality or where they live, and we can hold consultations in English, in person or by video call.

Can you assess a property I’m thinking of buying?

Yes. Send us the location, number of rooms and current status, and we will estimate its potential free of charge. Note that we only manage properties with a Hotel Business Act license.

What license does the property need?

We only manage properties licensed under the Hotel Business Act (hotel or ryokan license). We do not manage properties registered under the Private Lodging Business Act (minpaku).

Which areas do you cover?

All of Okinawa, including the main island (Naha, Onna, Nago and more), Miyako and Ishigaki. Outside Okinawa, Revenue Support is available nationwide online. For Full and Half Support, please ask.

Is the booking site commission included in your fee?

No. Booking sites such as Booking.com and Airbnb charge their own commission of 11 to 15%, whichever operator you use. We plan a channel mix that includes lower-commission sites and direct bookings.

Why use AI pricing and a human manager?

AI pricing is very effective, but it can’t predict sudden events or typhoons. Your manager watches booking pace and adjusts prices by hand, getting more out of the AI.

Tell us about your property

Tell us the location, the number of rooms and whether it is operating, under construction or a possible purchase. We will estimate its potential free of charge.

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